Hello FieldClock Users!
We hope everyone is off to a safe and bountiful harvest! In order to provide the best service possible, we've expanded our Live Chat hours, which are now from 5am - 5pm PST, Monday - Friday. Please allow a few hours response time on Weekends.
On to the update:
While our Users in the Pacific Northwest begin harvest, our continued focus is maintaining site stability, improving performance, and general upkeep. There are some minor issue we're still working through and expect to have them ironed out soon.
New Knowledge Base
We've given our Knowledge Base a fresh new look! We're also adding and updating articles on a daily basis, so please take a moment to check it out when you can. A useful new area is 'Promoted Articles', which will highlight articles we feel are currently most useful. All other help articles have been re-organized and can easily be found by expanding the appropriate category (i.e. 'Jobs') in the 'Knowledge base' section.
Quality Control Notes is in the final stages of testing and should be live within a week or two.
Did You Know…
You can get to any of your Payroll Entities directly from your Ranches list -- simply click the desired one from the right-hand side:
- If data is still syncing or has not synced, do not sign out of the mobile app - data will be lost!
- Please remember to check for device as well as FieldClock updates
Until next week!
The FieldClock Team